Monday, August 3, 2009

Water Discoloration

By now, everybody knows what happened. The water turned brownish-orange. It happened! I know…why bother talking about it now? Well, because I want to clarify a couple of things. Firstly, I didn’t find out what was happening until Saturday afternoon…so I was as in the dark as everybody else was. Secondly, can I ask for a little bit of patience? I know it's an inconvenience, and I know it was a bit freaky...but...I can't fix anything I don't know about, and I can't snap my fingers to make anything happen...my election didn't come with a magic wand.

Now, here’s where I’ll apologize. I snapped at a couple of people that Friday that I shouldn't have – because before asking how I was, before even greeting me, I was hit with, “You can’t even use the water in this town! We pay an arm and a leg for it, and you can’t use it!” Thus…I wasn’t in the best frame of mind at that moment, especially given things I had going on in my own life at that point. (You’ll read about that later.) So, for being less than cordial, I do apologize. (I apologized then, too...)

Should we have done things a little differently? You bet. Town staff have taken several steps so that this ‘perfect storm’ doesn’t happen again. A challenge of this magnitude hasn’t happened in quite some time…thus, we didn't know that it would get that bad, especially that fast. We did our best to correct it as quickly as possible…forgive us that it wasn’t as fast as it perhaps could have been, and that we didn’t put a notice up right away. But I promise…we’ll be better from now on.

No comments: